{"id":278797,"date":"2025-12-21T10:31:55","date_gmt":"2025-12-21T10:31:55","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&p=278797"},"modified":"2026-04-29T06:42:01","modified_gmt":"2026-04-29T06:42:01","slug":"woocommerce","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/woocommerce\/","title":{"rendered":"WooCommerce"},"content":{"rendered":"\n

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WooCommerce pages can easily be integrated with the REVE Chat Omnichannel Platform.<\/p>\n\n\n\n

What is WooCommerce Live Chat & Chatbot Plugin?<\/h2>\n\n\n\n

Want to grow and transform your WooCommerce store? Looking for a tool that can help you engage visitors on your e-commerce website and serve them well?<\/p>\n\n\n\n


Our Woocommerce Live Chat & Chatbot Plugin will help you do exactly that. This powerful plugin combines the best of live chat and chatbot features to help your web store in functions across sales, marketing, and support. Using the plugin, your e-commerce enterprise can do many important things easily, be it engaging website visitors communicating with customers to converting prospects.<\/p>\n\n\n\n


What\u2019s more, WooCommerce Live Chat & Chatbot Plugin can help you automate customer service and add great value to customer engagement. The amazing features of live chat and AI-bot will help you deliver the right information as and when needed, resulting in great experiences for customers.<\/p>\n\n\n\n


Once integrated, it will help handle multiple customers simultaneously, resolve issues swiftly and push buyers towards purchase. With our WooCommerce Live Chat & Chatbot Plugin, you will assist customers at every stage of the sales cycle and guide them through the purchase process.
So, integrate this plugin to start smooth interaction with website visitors and turn them into loyal customers.<\/p>\n\n\n\n

Use Cases of Our WooCommerce Live Chat & Chatbot Plugin<\/h2>\n\n\n\n

Conversational Commerce<\/h3>\n\n\n\n

Leverage chats, messaging, and advanced technology like AI and NLP together as an interface to initiate conversational commerce and give potential buyers the flexibility to use channels of shopping.<\/p>\n\n\n\n

Quick Communication with Visitors<\/h3>\n\n\n\n

WooCommerce Live Chat & Chatbot Plugin makes it easy to engage, interact and convert your browsing visitors. Use the engagement to build better relationships and close more deals.<\/p>\n\n\n\n

Product Recommendations<\/h3>\n\n\n\n

Easily remember visitors\u2019 previous purchases, chat history, and conversations to recommend products in tune with buyers\u2019 preferences and push them through the sales funnel smoothly.<\/p>\n\n\n\n

Greetings<\/h3>\n\n\n\n

Send personalized greetings and chat invitations to website visitors when they take certain actions on your online store and subsequently boost conversions with the plugin.<\/p>\n\n\n\n

Real-time Targeting<\/h3>\n\n\n\n

Empower your agents and let them have a good understanding of the products viewed by customers so that they can target the exact needs of customers in real-time.<\/p>\n\n\n\n

Prompt Customer Service<\/h3>\n\n\n\n

Offer real-time help and ensure quick responses to queries to ensure greater satisfaction and more sales as 80% of customers believe service to be as important as the product itself.<\/p>\n\n\n\n

Customer Feedback<\/h3>\n\n\n\n

Get a deep insight into customers\u2019 needs, gather feedback in the chat surveys and ask specific questions with the WooCommerce live chat plugin and then tailor your efforts.<\/p>\n\n\n\n

Order Tracking<\/h3>\n\n\n\n

Provide all the order-related and delivery-related information to shoppers easily with a bot and ensure human support with live chat for more complex queries into product order status.<\/p>\n\n\n\n

REVE Chat integration with WooCommerce<\/h2>\n\n\n\n

Integrate REVE Chat on your WooCommerce website to engage with the customers and provide instant assistance.<\/p>\n\n\n\n

The steps of WooCommerce live chat integration are mentioned below:<\/p>\n\n\n\n

    \n
  1. For WooCommerce live chat plugin, Download the REVE Chat plugin from WordPress MarketPlace<\/a>.\"\"<\/li>\n\n\n\n
  2. Login to your website admin panel. \"\"<\/li>\n\n\n\n
  3. From the left side panel, select \u2018Plugins<\/strong>\u2019 and then \u2018Add new<\/strong>\u2019. On the right side, you will see the \u2018Add Plugins<\/strong>\u2019 option. Next click on \u2018Upload Plugin<\/strong>\u2019. \"\"<\/li>\n\n\n\n
  4. To upload the file (WooCommerce live chat plugin which you have downloaded from the wordpress marketplace) click on the \u2018Choose File<\/strong>\u2019. Select the downloaded file, click on \u2018Install Now<\/strong>\u2019. \"\"<\/li>\n\n\n\n
  5. When the installation process will be finished, click on the \u2018Activate Plugin<\/strong>\u2019 option to activate REVE Chat plugin. \"\"<\/li>\n\n\n\n
  6. Now you will find the \u201cREVE Chat<\/strong>\u201d plugin in the \u201cInstalled Plugins<\/strong>\u201d list. To go to the REVE Chat settings page, click on the \u2018Settings<\/strong>\u2018 option. \"\"<\/li>\n\n\n\n
  7. If you already have a REVE Chat account, please choose \u201cYes, I already have a REVE Chat account<\/strong>\u201d and provide your email address. Otherwise, you can also choose \u201cNo, I want to create one<\/strong>\u201d to create a new account. \"\"<\/li>\n\n\n\n
  8. Now click on the \u2018Save Changes<\/strong>\u2019 button.<\/li>\n\n\n\n
  9. Next, We have to give the WooCommerce consumer key and secret to enable the shopping cart feature. Here is how you can create a woocommerce consumer key and secret<\/a>. After creating the key and secret, fill out the credentials in the WooCommerce access form and click on save. \"\"<\/li>\n<\/ol>\n\n\n\n

    Live Chat & Chatbot WooCommerce Plugin Advantages<\/h2>\n\n\n\n
      \n
    • Integrate the Live Chat & Chatbot Plugin in your WooCommerce store and enable your live chat agents to interact with website visitors in real-time.<\/li>\n\n\n\n
    • Give quick replies to queries, solve problems immediately on your e-commerce store and reduce query resolution time as 71% of customers believe all this adds to the experience.<\/li>\n\n\n\n
    • REVE\u2019s WooCommerce Live Chat & Chatbot Plugin helps you provide customized offers to website visitors on the basis of their previous interactions and location.<\/li>\n\n\n\n
    • Provide support directly from the chat window itself by presenting a chatbot immediately as soon as the visitors enter the site and make it easy for visitors to get support.<\/li>\n\n\n\n
    • Build the bot in a way that shows answers to frequently asked questions (FAQs) as and when a user reaches the support area.<\/li>\n\n\n\n
    • Trust our plugin to track customer conversion rates with the help of the right sets of data and the power of artificial intelligence.<\/li>\n\n\n\n
    • Benefit from the artificial intelligence technology of smart chatbot and gain insight into visitor\u2019s footprints and provide better support.<\/li>\n\n\n\n
    • Leverage the advanced features of the chatbot to remind users to complete the checkout process and minimize shopping cart abandonment.<\/li>\n\n\n\n
    • Use an AI-powered chatbot on your WooCommerce store to trigger customer messages at various stages of the sales funnel and target lapsed customers efficiently.<\/li>\n\n\n\n
    • Let your Live Chat & Chatbot Plugin get integrated with popular social channels like Facebook Messenger, WhatsApp, and Viber to ensure better support to your customers.<\/li>\n<\/ul>\n\n\n\n

      <\/p>\n","protected":false},"excerpt":{"rendered":"

      WooCommerce pages can easily be integrated with the REVE Chat Omnichannel Platform. What is WooCommerce Live Chat & Chatbot Plugin? Want to grow and transform your WooCommerce store? Looking for a tool that can help you engage visitors on your e-commerce website and serve them well? Our Woocommerce Live Chat & Chatbot Plugin will help […]<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1876],"class_list":["post-278797","help-center","type-help-center","status-publish","hentry","help_center_type-e-commerce-integration"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/278797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":5,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/278797\/revisions"}],"predecessor-version":[{"id":302879,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/278797\/revisions\/302879"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=278797"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=278797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}