<\/p>\n\n\n\n
Enhance your agents\u2019 productivity and streamline operations by using Inbox shortcuts. These shortcuts are designed to simplify tasks, saving valuable time and effort.<\/p>\n\n\n\n
These will empower you to navigate our platform with ease, making every interaction more efficient while you\u2019re dealing with customers. Elevate your workflow, accomplish tasks seamlessly, and embrace a new level of productivity with our shortcuts.<\/p>\n\n\n\n
To access the Shortcut menu, simply press the following keystrokes:<\/strong><\/p>\n\n\n\n Go to navigations are targeted to selected with Alt buttons.<\/p>\n\n\n\n Adding items are targeted to selected with Shift buttons.<\/p>\n\n\n\n Editor items are targeted to selected with Ctrl buttons and with regular conventions<\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" Enhance your agents\u2019 productivity and streamline operations by using Inbox shortcuts. These shortcuts are designed to simplify tasks, saving valuable time and effort. These will empower you to navigate our platform with ease, making every interaction more efficient while you\u2019re dealing with customers. Elevate your workflow, accomplish tasks seamlessly, and embrace a new level of […]<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1870],"class_list":["post-275162","help-center","type-help-center","status-publish","hentry","help_center_type-inbox"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/275162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":3,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/275162\/revisions"}],"predecessor-version":[{"id":302886,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/275162\/revisions\/302886"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=275162"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=275162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
Ctrl+\/<\/code> to open the shortcut menu<\/li>\n\n\n\nCtrl+0 <\/code>to open profile menu and navigate to shortcuts.<\/li>\n<\/ul>\n\n\n\nInbox Navigation<\/h2>\n\n\n\n
Action<\/th> Shortcuts<\/th><\/tr><\/thead> Hide\/Expand Left Menu<\/td> [<\/code><\/td><\/tr>Hide\/Expand Right Menu<\/td> ]<\/code><\/td><\/tr>Engaged Folder<\/td> Alt+1<\/code><\/td><\/tr>Queue<\/td> Alt+2<\/code><\/td><\/tr>Agent\u2019s Chat<\/td> Alt+3<\/code><\/td><\/tr>Chat History<\/td> Alt+4<\/code><\/td><\/tr>Online Visitors<\/td> Alt+5<\/code><\/td><\/tr>Previous Conversation
(Applicable for Engaged, Queued, Agent\u2019s chat folders)<\/td>Alt+\u2191<\/code><\/td><\/tr>Next Conversation
(Applicable for Engaged, Queued, Agent\u2019s chat folders)<\/td>Alt+\u2193<\/code><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nConversation<\/h2>\n\n\n\n
Action<\/th> Shortcuts<\/th><\/tr><\/thead> Canned Message<\/td> #<\/td><\/tr> Send Appointment \/ Calendar<\/td> Alt+Shift+A<\/code><\/td><\/tr>Add Emoji<\/td> Alt+Shift+E<\/code><\/td><\/tr>Add Photos<\/td> Alt+Shift+G<\/code><\/td><\/tr>Add Docs<\/td> Alt+Shift+D<\/code><\/td><\/tr>Add Files<\/td> Alt+Shift+F<\/code><\/td><\/tr>Start Recording<\/td> Alt+Shift+V<\/code><\/td><\/tr>Start Conversation \/ Take Over Bot Conversation<\/td> Enter<\/code><\/td><\/tr>Send Reply<\/td> Ctrl+Enter<\/code><\/td><\/tr>Add Assignee \/ Change Assignee<\/td> Shift+A<\/code><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nEditor Shortcuts<\/h2>\n\n\n\n
Action<\/th> Shortcuts<\/th><\/tr><\/thead> Bold<\/td> Ctrl+B<\/code><\/td><\/tr>Italic<\/td> Ctrl+I<\/code><\/td><\/tr>Underline<\/td> Ctrl+U<\/code><\/td><\/tr>Strikethrough<\/td> Ctrl+Shift+S<\/code><\/td><\/tr>Subscript<\/td> Ctrl+G<\/code><\/td><\/tr>Superscript<\/td> Ctrl+H<\/code><\/td><\/tr>Code \/ Monospace<\/td> Ctrl+O<\/code><\/td><\/tr>Bullet List<\/td> Ctrl+Shift+8<\/code><\/td><\/tr>Number List<\/td> Ctrl+Shift+9<\/code><\/td><\/tr>Align Left<\/td> Ctrl+L<\/code><\/td><\/tr>Align Center<\/td> Ctrl+E<\/code><\/td><\/tr>Align Right<\/td> Ctrl+R<\/td><\/tr> Justify<\/td> Ctrl+J<\/code><\/td><\/tr>Headings 1<\/td> Alt+Shift+1<\/code><\/td><\/tr>Headings 2<\/td> Alt+Shift+2<\/code><\/td><\/tr>Headings 3<\/td> Alt+Shift+3<\/code><\/td><\/tr>Headings 4<\/td> Alt+Shift+3<\/code><\/td><\/tr>Headings 5<\/td> Alt+Shift+4<\/code><\/td><\/tr>Headings 6<\/td> Alt+Shift+5<\/code><\/td><\/tr>Paragraph \/ Regular \/ Normal<\/td> Alt+Shift+7<\/code><\/td><\/tr>Blockquote<\/td> Ctrl+Q<\/code><\/td><\/tr>Insert Link<\/td> Ctrl+K<\/code><\/td><\/tr>Line Break<\/td> Shift+Enter<\/code><\/td><\/tr>Paragraph Break<\/td> Enter<\/code><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n