{"id":275153,"date":"2025-09-28T06:25:37","date_gmt":"2025-09-28T06:25:37","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&#038;p=275153"},"modified":"2026-04-29T06:45:26","modified_gmt":"2026-04-29T06:45:26","slug":"voice-video-call","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/voice-video-call\/","title":{"rendered":"Voice &amp; Video Call"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>How to enable voice &amp; video chat ?<\/p>\n\n\n\n<p><strong>Step 1<\/strong>: In order to enable a video chat solution, you have to log in to your dashboard -&gt; go to <strong>settings <\/strong>-&gt; <strong>chat widget<\/strong> -&gt; click any of the widget for which you want to enable the voice &amp; video call -&gt; go to <strong>Widget Features<\/strong> option.<\/p>\n\n\n\n<p><strong>Step 2<\/strong>: Enable the Voice &amp; Video call option -&gt; Save the changes by clicking the Save option at the top right corner of the page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"eef1f6\" data-has-transparency=\"true\" style=\"--dominant-color: #eef1f6;\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-11-1024x502.png\" alt=\"\" class=\"has-transparency wp-image-275155\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-11-1024x502.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-11-300x147.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-11-768x377.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-11-1536x754.png 1536w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-11.png 1912w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Where to find Audio\/ Video chat option?<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"eff3f6\" data-has-transparency=\"true\" style=\"--dominant-color: #eff3f6;\" decoding=\"async\" width=\"1024\" height=\"504\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-12-1024x504.png\" alt=\"\" class=\"has-transparency wp-image-275156\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-12-1024x504.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-12-300x148.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-12-768x378.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-12-1536x756.png 1536w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/09\/image-12.png 1919w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>When your agent initiates video chat and the visitor accepts it, the icon appears on the top right side of the chat window.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to enable voice &amp; video chat ? Step 1: In order to enable a video chat solution, you have to log in to your dashboard -&gt; go to settings -&gt; chat widget -&gt; click any of the widget for which you want to enable the voice &amp; video call -&gt; go to Widget Features [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1870],"class_list":["post-275153","help-center","type-help-center","status-publish","hentry","help_center_type-inbox"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/275153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":2,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/275153\/revisions"}],"predecessor-version":[{"id":302888,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/275153\/revisions\/302888"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=275153"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=275153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}