{"id":272654,"date":"2023-06-21T10:05:39","date_gmt":"2023-06-21T10:05:39","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=product-updates&#038;p=272654"},"modified":"2025-08-31T06:11:33","modified_gmt":"2025-08-31T06:11:33","slug":"reve-chat-v3-2-0","status":"publish","type":"product-updates","link":"https:\/\/www.revechat.com\/product-updates\/reve-chat-v3-2-0\/","title":{"rendered":"REVE Chat V3.2.0"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Engaging Through Instagram<\/h2>\n\n\n\n<p>In response to popular demand, we&#8217;ve expanded our reach to Instagram. This new channel integration allows you to leverage our chatbot platform&#8217;s capabilities to engage and provide exceptional customer experiences on Instagram, adding another layer of connectivity.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"f0f3f8\" data-has-transparency=\"false\" style=\"--dominant-color: #f0f3f8;\" decoding=\"async\" width=\"1024\" height=\"699\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-3-1024x699.png\" alt=\"Instagram Integration with REVE Chat\" class=\"not-transparent wp-image-272655\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-3-1024x699.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-3-300x205.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-3-768x525.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-3.png 1262w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Know Your Audience with Attributes<\/h2>\n\n\n\n<p>We&#8217;ve introduced a new attribute feature that enables you to categorize and archive chatbot-generated answers and responses. This innovation enhances data organization and analysis, granting you deeper insights into user interactions and preferences.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"f4f7fa\" data-has-transparency=\"false\" style=\"--dominant-color: #f4f7fa;\" decoding=\"async\" width=\"1024\" height=\"507\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-4-1024x507.png\" alt=\"Custom Attribute Settings\" class=\"not-transparent wp-image-272656\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-4-1024x507.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-4-300x149.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-4-768x380.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-4-1536x761.png 1536w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-4.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Seamless Salesforce Integration<\/h2>\n\n\n\n<p>Introducing a groundbreaking integration with Salesforce for our chatbot. You can now seamlessly merge your Salesforce CRM with our chatbot platform. This integration facilitates the seamless transfer of data, automating the collection and organization of valuable insights.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"edf0f4\" data-has-transparency=\"false\" style=\"--dominant-color: #edf0f4;\" decoding=\"async\" width=\"1024\" height=\"504\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-5-1024x504.png\" alt=\"Custom Attributes Data Mapping with Salesforce\" class=\"not-transparent wp-image-272657\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-5-1024x504.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-5-300x148.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-5-768x378.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-5-1536x756.png 1536w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/08\/image-5.png 1917w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Engaging Through Instagram In response to popular demand, we&#8217;ve expanded our reach to Instagram. This new channel integration allows you to leverage our chatbot platform&#8217;s capabilities to engage and provide exceptional customer experiences on Instagram, adding another layer of connectivity. Know Your Audience with Attributes We&#8217;ve introduced a new attribute feature that enables you to [&hellip;]<\/p>\n","protected":false},"author":43,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"product-updates-category":[1852,1860,1861,1859],"class_list":["post-272654","product-updates","type-product-updates","status-publish","hentry","product-updates-category-chatbot","product-updates-category-contact","product-updates-category-general","product-updates-category-integrations"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/product-updates\/272654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/product-updates"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/product-updates"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/43"}],"version-history":[{"count":2,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/product-updates\/272654\/revisions"}],"predecessor-version":[{"id":272660,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/product-updates\/272654\/revisions\/272660"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=272654"}],"wp:term":[{"taxonomy":"product-updates-category","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/product-updates-category?post=272654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}