{"id":272640,"date":"2022-12-15T08:43:55","date_gmt":"2022-12-15T08:43:55","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=product-updates&#038;p=272640"},"modified":"2025-08-19T10:29:56","modified_gmt":"2025-08-19T10:29:56","slug":"reve-chat-v3-0-0","status":"publish","type":"product-updates","link":"https:\/\/www.revechat.com\/product-updates\/reve-chat-v3-0-0\/","title":{"rendered":"REVE Chat V3.0.0"},"content":{"rendered":"\n<p><a href=\"https:\/\/app.gitbook.com\/o\/yNy9p7uaHgV4TXnDPY69\/s\/EBJhTDLd8tX4JJfkSEiV\/release-notes\/reve-chat-v3.0.0#introducing-navigation-sidebar-tickets-and-more\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What has been changed?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The navigation system has been moved from Classic horizontal navigation to modern vertical sidebar.<\/li>\n\n\n\n<li>Track and solve customer problems with newly launched REVE Chat Tickets.<\/li>\n\n\n\n<li>Avatars are updated to advanced 3D characters.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What\u2019s staying the same?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All functional activities and features will remain the same as before, and no functional actions have been changed to shift the horizontal navigation to a vertical sidebar.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How do I adapt to the change?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To adapt the vertical navigation change, nothing needed on your end!<\/li>\n\n\n\n<li>Update your profile with the newly added avatars to look good to customer.<\/li>\n\n\n\n<li>To get started with REVE Chat tickets, complete the email integration, get customer problems as tickets, and solve the issues. <a href=\"https:\/\/www.revechat.com\/hc\/tickets\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read more about REVE Chat Tickets.<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What has been changed? What\u2019s staying the same? How do I adapt to the change?<\/p>\n","protected":false},"author":43,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"product-updates-category":[1858],"class_list":["post-272640","product-updates","type-product-updates","status-publish","hentry","product-updates-category-ux-improvement"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/product-updates\/272640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/product-updates"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/product-updates"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/43"}],"version-history":[{"count":3,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/product-updates\/272640\/revisions"}],"predecessor-version":[{"id":272647,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/product-updates\/272640\/revisions\/272647"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=272640"}],"wp:term":[{"taxonomy":"product-updates-category","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/product-updates-category?post=272640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}