{"id":272131,"date":"2025-07-31T09:22:21","date_gmt":"2025-07-31T09:22:21","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&#038;p=272131"},"modified":"2026-04-29T06:50:16","modified_gmt":"2026-04-29T06:50:16","slug":"how-to-setup-whatsapp-business-account","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/how-to-setup-whatsapp-business-account\/","title":{"rendered":"How to Setup WhatsApp Business Account"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>To setup WhatsApp, you need to follow the steps mentioned beneath. You can also follow this video for reference.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How to Connect WhatsApp With REVE Chat?\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/UrguSXqgdfo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step-by-step Guide to Integrate WhatsApp Business Account<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First navigate to the WhatsApp integration page by clicking the <strong><em>Integration<\/em><\/strong> module(left nav bar)&gt; <em><strong>Social Media Channels<\/strong><\/em> &gt; <em><strong>WhatsApp<\/strong><\/em>. <img data-dominant-color=\"eaeef3\" data-has-transparency=\"true\" decoding=\"async\" width=\"900\" height=\"473\" class=\"has-transparency wp-image-272132\" style=\"--dominant-color: #eaeef3; width: 900px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration.png 1157w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration-300x158.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration-1024x538.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration-768x404.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/li>\n\n\n\n<li>Click <strong><em>Add WhatsApp Account<\/em><\/strong>. A new pop-up will appear, where you have to select between three options. <img data-dominant-color=\"a3a5a8\" data-has-transparency=\"true\" decoding=\"async\" width=\"900\" height=\"437\" class=\"has-transparency wp-image-272133\" style=\"--dominant-color: #a3a5a8; width: 900px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration2.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration2.png 1241w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration2-300x146.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration2-1024x497.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration2-768x373.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/li>\n\n\n\n<li>After selecting the option which is applicable for you, click <strong><em>Continue<\/em><\/strong>. You will be directed to Meta Business web page to connect your WhatsApp business account.<\/li>\n\n\n\n<li>Select the Facebook account you want to connect your WhatsApp number and click <em><strong>Continue<\/strong><\/em>. <img data-dominant-color=\"edf0f5\" data-has-transparency=\"true\" decoding=\"async\" width=\"900\" height=\"492\" class=\"has-transparency wp-image-272134\" style=\"--dominant-color: #edf0f5; width: 900px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration3.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration3.png 1415w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration3-300x164.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration3-1024x559.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration3-768x420.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/li>\n\n\n\n<li>You will be asked for permissions that REVE chat will from now on access WhatsApp messages(to be changed after viewing the actual pop-up). Click Get Started to start the process. <img data-dominant-color=\"e8eaec\" data-has-transparency=\"true\" decoding=\"async\" width=\"300\" height=\"391\" class=\"has-transparency wp-image-272135\" style=\"--dominant-color: #e8eaec; width: 300px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration4.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration4.png 572w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration4-230x300.png 230w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/li>\n\n\n\n<li>Fill out you business information &amp; click next.                                          <img data-dominant-color=\"edeff0\" data-has-transparency=\"true\" decoding=\"async\" width=\"300\" height=\"388\" class=\"has-transparency wp-image-272136\" style=\"--dominant-color: #edeff0; width: 300px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration5.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration5.png 571w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration5-232x300.png 232w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/li>\n\n\n\n<li>Create or select your business profile.                                                    <img data-dominant-color=\"eceeef\" data-has-transparency=\"true\" decoding=\"async\" width=\"300\" height=\"392\" class=\"has-transparency wp-image-272138\" style=\"--dominant-color: #eceeef; width: 300px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration6.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration6.png 569w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration6-230x300.png 230w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/li>\n\n\n\n<li>Next you will be asked to add a phone number &amp; select how you want to receive the verification code.                                                                                                      <img data-dominant-color=\"f0f2f3\" data-has-transparency=\"true\" decoding=\"async\" width=\"300\" height=\"387\" class=\"has-transparency wp-image-272139\" style=\"--dominant-color: #f0f2f3; width: 300px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration7.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration7.png 572w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration7-233x300.png 233w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/li>\n\n\n\n<li>Then you will be asked to verify the phone number<\/li>\n\n\n\n<li>After that your whatsApp business account will be connected with REVE chat. From now on any new customer query can be replied from our omni channel platform. <img data-dominant-color=\"eceff4\" data-has-transparency=\"true\" decoding=\"async\" width=\"900\" height=\"526\" class=\"has-transparency wp-image-272143\" style=\"--dominant-color: #eceff4; width: 900px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration8.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration8.png 1144w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration8-300x175.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration8-1024x598.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration8-768x448.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Step BY Step Guide to Integrate WhatsApp Using QR Code<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First navigate to the WhatsApp integration page by clicking the Integration module(left nav bar)&gt; Social Media Channels &gt; WhatsApp.<\/li>\n\n\n\n<li>Click Add WhatsApp Account. A new pop-up will appear, where you have to select between three options.<\/li>\n\n\n\n<li>After selecting the option which is applicable for you, click Continue. You will be directed to Meta Business web page to connect your WhatsApp business account.<\/li>\n\n\n\n<li>Select the Facebook Business Portfolio to which you want to connect your WhatsApp number and click Continue.<\/li>\n\n\n\n<li>And select &#8220;Connect WhatsApp Business App&#8221; &amp; click continue.<\/li>\n\n\n\n<li>You will be asked to provide the phone number you want to integrate &amp; click continue.<\/li>\n\n\n\n<li>A QR code will arrive on the screen<\/li>\n\n\n\n<li>You will also receive a message from META in your whatsapp. Open the conversation, in the conversation you will find a connect button. <\/li>\n\n\n\n<li>Click the &#8220;Connect&#8221; button and the camera will open. Now scan the QR code we got previously.<\/li>\n\n\n\n<li>META will ask if you are ok providing the permission to REVE Chat. Click continue to proceed.<\/li>\n\n\n\n<li>Lastly you will get a confirmation message that integration is complete. Click finish to complete the process.<\/li>\n<\/ul>\n\n\n\n<p>That is how you can connect your WhatsApp number to REVE Chat.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">WhatsApp Integration FAQ<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>When a WhatsApp account gets banned<\/summary>\n<p>Reasons for WhatsApp account ban:<br>&#8211; If Facebook business account is opened using false\/ dummy website \/ Facebook profile link<br>&#8211;  If the provided business website does not have SSL certificate or doesn&#8217;t support HTTPS<br>&#8211; If the contents of the provided website does not comply WhatsApp&#8217;s standard policy<\/p>\n\n\n\n<p><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Why did my WhatsApp account got banned<\/summary>\n<p>Steps to find the reason an account is banned<br>1. First log-in to business.Facebook.com.<br>2. By expanding the left navigation bar, click the All Tools sub menu. <img data-dominant-color=\"e2e6e6\" data-has-transparency=\"true\" decoding=\"async\" width=\"300\" height=\"974\" class=\"has-transparency wp-image-272154\" style=\"--dominant-color: #e2e6e6; width: 300px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ.png 268w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ-92x300.png 92w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n\n\n\n<p>3. Click WhatsApp manage.                                               <img data-dominant-color=\"eaeff2\" data-has-transparency=\"true\" decoding=\"async\" width=\"400\" height=\"343\" class=\"has-transparency wp-image-272155\" style=\"--dominant-color: #eaeff2; width: 400px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ2.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ2.png 1017w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ2-300x257.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ2-768x658.png 768w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n\n\n\n<p>4. When you land in the WhatsApp manager, in the overview page, you can see the WhatsApp accounts under that business account(marked in yellow). If your business account has errors, you can see in the alert section(marked in green).                                         <img data-dominant-color=\"eff4f1\" data-has-transparency=\"true\" decoding=\"async\" width=\"400\" height=\"200\" class=\"has-transparency wp-image-272157\" style=\"--dominant-color: #eff4f1; width: 400px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ3.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ3.png 1748w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ3-300x150.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ3-1024x511.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ3-768x384.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ3-1536x767.png 1536w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n\n\n\n<p>5. To find the reason for account being disabled, click &#8220;See details in Business support home&#8221;. <img data-dominant-color=\"eceff0\" data-has-transparency=\"true\" decoding=\"async\" width=\"400\" height=\"66\" class=\"has-transparency wp-image-272158\" style=\"--dominant-color: #eceff0; width: 400px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ4.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ4.png 1584w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ4-300x50.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ4-1024x169.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ4-768x127.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ4-1536x254.png 1536w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n\n\n\n<p>6. After clicking the button, we will land in the overview page. Here the reasons for the block will be visible to you.                                                                    <img data-dominant-color=\"f1f4f7\" data-has-transparency=\"false\" decoding=\"async\" width=\"400\" height=\"138\" class=\"not-transparent wp-image-272159\" style=\"--dominant-color: #f1f4f7; width: 400px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ5.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ5.png 1806w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ5-300x103.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ5-1024x352.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ5-768x264.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ5-1536x528.png 1536w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n\n\n\n<p><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How to get the WhatsApp Green Tick<\/summary>\n<p><strong>Prerequisites<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Get WhatsApp API access<\/strong>: Using the free business app you can not get the green tick. You need to use a business solution provider like REVE chat to get a green tick.<\/li>\n\n\n\n<li><strong>Start sending WhatsApp campaigns<\/strong>: You need to reach over 1000 people with business initiated messages<\/li>\n\n\n\n<li><strong>Enable two-factor authentication<\/strong>: You need to turn on the 2-factor authentication in meta business.<\/li>\n\n\n\n<li><strong>Verify business<\/strong>: For WhatsApp green tick, your meta business account needs to be verified<\/li>\n<\/ul>\n\n\n\n<p><strong>How To Apply<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to business.facebook.com&gt; Settings&gt; WhatsApp account. Here all the WhatsApp account will be visible under the business account. Click one of the account(if there are multiple available). <img data-dominant-color=\"f0f3f4\" data-has-transparency=\"true\" decoding=\"async\" width=\"400\" height=\"195\" class=\"has-transparency wp-image-272161\" style=\"--dominant-color: #f0f3f4; width: 400px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ6.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ6.png 1663w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ6-300x146.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ6-1024x498.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ6-768x374.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ6-1536x747.png 1536w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/li>\n\n\n\n<li>We will land in the WhatsApp Manager page. Click settings beside the number added to that account.                                                                    <img data-dominant-color=\"f6f9fa\" data-has-transparency=\"false\" decoding=\"async\" width=\"400\" height=\"109\" class=\"not-transparent wp-image-272162\" style=\"--dominant-color: #f6f9fa; width: 400px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ7.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ7.png 1657w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ7-300x82.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ7-1024x279.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ7-768x209.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ7-1536x418.png 1536w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/li>\n\n\n\n<li>We will land in the phone settings page where we can apply for the official business account badge. <img data-dominant-color=\"f3f6f6\" data-has-transparency=\"true\" decoding=\"async\" width=\"400\" height=\"206\" class=\"has-transparency wp-image-272163\" style=\"--dominant-color: #f3f6f6; width: 400px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ8.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ8.png 1280w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ8-300x155.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ8-1024x528.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ8-768x396.png 768w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/li>\n\n\n\n<li>After clicking Submit Request button, a pop-up will appear. It needs to be filled up before we can submit for the tag.                                                    <img data-dominant-color=\"d1deda\" data-has-transparency=\"true\" decoding=\"async\" width=\"400\" height=\"274\" class=\"has-transparency wp-image-272164\" style=\"--dominant-color: #d1deda; width: 400px;\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ9.png\" alt=\"\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ9.png 900w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ9-300x206.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ9-768x527.png 768w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/li>\n<\/ul>\n\n\n\n<p>Note: If your business is not verified, this pop up will show you list of documents required to verify your business.<\/p>\n\n\n\n<p>After all the steps have been complete, we will have to wait for confirmation.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Why can&#8217;t I reply to a message after 24 hour using REVE chat<\/summary>\n<p>Meta has specific restriction that it doesn&#8217;t provide the API support for any third party to answer to any message request after 24 hours. But from meta it is possible to get back to the customer after 24 hours.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>When tried to integrate WhatsApp, it&#8217;s showing account creation failed.<\/summary>\n<figure class=\"wp-block-image size-full\"><img data-dominant-color=\"97989d\" data-has-transparency=\"false\" style=\"--dominant-color: #97989d;\" decoding=\"async\" width=\"900\" height=\"441\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ10.png\" alt=\"\" class=\"not-transparent wp-image-272165\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ10.png 900w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ10-300x147.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Whatsapp_integration_FAQ10-768x376.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<p>After following each step correctly and providing the OTP verification, WhatsApp account creation through REVE chat may fail for 3 main reasons-<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>If 2 step verification is enable for the meta business account<\/li>\n\n\n\n<li>If customer tried to integrate a used number (previously with a WhatsApp account) which is not verified<\/li>\n\n\n\n<li>The number used to integrate with REVE chat is integrated with an another service provider account<\/li>\n<\/ol>\n<\/details>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To setup WhatsApp, you need to follow the steps mentioned beneath. You can also follow this video for reference. Step-by-step Guide to Integrate WhatsApp Business Account Step BY Step Guide to Integrate WhatsApp Using QR Code That is how you can connect your WhatsApp number to REVE Chat. WhatsApp Integration FAQ<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":8,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1848],"class_list":["post-272131","help-center","type-help-center","status-publish","hentry","help_center_type-social-media-channels"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/272131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":10,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/272131\/revisions"}],"predecessor-version":[{"id":302914,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/272131\/revisions\/302914"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=272131"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=272131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}