{"id":271539,"date":"2025-07-21T05:58:54","date_gmt":"2025-07-21T05:58:54","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&#038;p=271539"},"modified":"2026-04-29T06:59:41","modified_gmt":"2026-04-29T06:59:41","slug":"goal","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/goal\/","title":{"rendered":"Goal"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>Users can use this action to check if a visitor\/ customer has competed a flow. After a node, if a flow can be determined as complete, this action needs to be added.<\/p>\n\n\n\n<p>This helps to track if a chatbot flow is too complex, if the visitors\/ customers are getting lost before completing the end task. For example, in a product recommendation chatbot, the end task is to guide customers to checkout. This action can assist if visitors are reaching the expected flow using milestone.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-dominant-color=\"dfedde\" data-has-transparency=\"true\" style=\"--dominant-color: #dfedde;\" decoding=\"async\" width=\"368\" height=\"166\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Goal-Action_chatbot.png\" alt=\"\" class=\"has-transparency wp-image-271540\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Goal-Action_chatbot.png 368w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Goal-Action_chatbot-300x135.png 300w\" sizes=\"(max-width: 368px) 100vw, 368px\" \/><\/figure><\/div>\n\n\n<p>Users can select an existing goal from the drop down or create a new goal in this action (marked in green). This action will not be visible to customers\/ visitors.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Users can use this action to check if a visitor\/ customer has competed a flow. After a node, if a flow can be determined as complete, this action needs to be added. This helps to track if a chatbot flow is too complex, if the visitors\/ customers are getting lost before completing the end task. [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":52,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1829],"class_list":["post-271539","help-center","type-help-center","status-publish","hentry","help_center_type-advanced-action"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":2,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271539\/revisions"}],"predecessor-version":[{"id":302946,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271539\/revisions\/302946"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=271539"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=271539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}