{"id":271397,"date":"2025-07-17T11:58:56","date_gmt":"2025-07-17T11:58:56","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&#038;p=271397"},"modified":"2026-04-29T07:02:06","modified_gmt":"2026-04-29T07:02:06","slug":"file-action","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/file-action\/","title":{"rendered":"File Action"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>This action is used to provide documents to visitors\/ customers via chatbot<\/p>\n\n\n\n<p>To use this action user must upload a document or attach a URL link containing the document here. For uploaded document supported file formats are DOCX, pdf, txt, xls with a maximum size of 10mb. Users can also dynamically populate the action using attribute. User only has to select an attribute that will contain the file.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-dominant-color=\"f0eff1\" data-has-transparency=\"true\" style=\"--dominant-color: #f0eff1;\" decoding=\"async\" width=\"393\" height=\"392\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/File-Action.png\" alt=\"\" class=\"has-transparency wp-image-271398\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/File-Action.png 393w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/File-Action-300x300.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/File-Action-150x150.png 150w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/File-Action-200x200.png 200w\" sizes=\"(max-width: 393px) 100vw, 393px\" \/><\/figure><\/div>\n\n\n<p>To delete an uploaded file, user needs to hover over the attached file, a delete option will be available.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-dominant-color=\"ecedef\" data-has-transparency=\"true\" style=\"--dominant-color: #ecedef;\" decoding=\"async\" width=\"355\" height=\"261\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/File-Action2.png\" alt=\"\" class=\"has-transparency wp-image-271399\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/File-Action2.png 355w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/File-Action2-300x221.png 300w\" sizes=\"(max-width: 355px) 100vw, 355px\" \/><\/figure><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This action is used to provide documents to visitors\/ customers via chatbot To use this action user must upload a document or attach a URL link containing the document here. For uploaded document supported file formats are DOCX, pdf, txt, xls with a maximum size of 10mb. Users can also dynamically populate the action using [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":63,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1826],"class_list":["post-271397","help-center","type-help-center","status-publish","hentry","help_center_type-media"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":2,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271397\/revisions"}],"predecessor-version":[{"id":302959,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271397\/revisions\/302959"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=271397"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=271397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}