{"id":271342,"date":"2025-07-17T08:01:31","date_gmt":"2025-07-17T08:01:31","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&#038;p=271342"},"modified":"2026-04-29T07:04:09","modified_gmt":"2026-04-29T07:04:09","slug":"ask-email","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/ask-email\/","title":{"rendered":"Ask Email"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>Similar to &#8221; Ask Phone&#8221; action. The visitor&#8217;s response will be saved in the phone attribute. But if users want they can select a new attribute.<\/p>\n\n\n\n<p>Here there is a text box (marked in green) where they can provide a specific regex pattern that will be used to check the visitor&#8217;s response.<\/p>\n\n\n\n<p><strong><em>Number of repeat<\/em><\/strong> is the number the chatbot will try when a customer fails to provide a correct email for the first time. We can change the message that will be shown every time the validation fails<\/p>\n\n\n\n<p>We can direct visitors to different nodes based on the validation. We can transfer the chat to a new node (marked in blue arrow) when the validation has failed &amp; the number of repeat is also reached (chatbot will give user certain amount of tries to provide a valid number). And if the validation was successful, we can take the visitor to another node (marked in yellow arrow).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-dominant-color=\"f2f5f3\" data-has-transparency=\"true\" style=\"--dominant-color: #f2f5f3;\" decoding=\"async\" width=\"442\" height=\"804\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Ask-Email.png\" alt=\"\" class=\"has-transparency wp-image-271344\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Ask-Email.png 442w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Ask-Email-165x300.png 165w\" sizes=\"(max-width: 442px) 100vw, 442px\" \/><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>Similar to &#8221; Ask Phone&#8221; action. The visitor&#8217;s response will be saved in the phone attribute. But if users want they can select a new attribute. Here there is a text box (marked in green) where they can provide a specific regex pattern that will be used to check the visitor&#8217;s response. Number of repeat [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":74,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1825],"class_list":["post-271342","help-center","type-help-center","status-publish","hentry","help_center_type-data-collection"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":2,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271342\/revisions"}],"predecessor-version":[{"id":302966,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271342\/revisions\/302966"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=271342"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=271342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}