{"id":271332,"date":"2025-07-17T07:40:56","date_gmt":"2025-07-17T07:40:56","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&#038;p=271332"},"modified":"2026-04-29T07:04:52","modified_gmt":"2026-04-29T07:04:52","slug":"send-email","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/send-email\/","title":{"rendered":"Send Email"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>Users can send generic email when visitor completes a specific flow . To use the send email action, add it from the chatbot action panel.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-dominant-color=\"f1f3f5\" data-has-transparency=\"true\" style=\"--dominant-color: #f1f3f5;\" decoding=\"async\" width=\"523\" height=\"415\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Send-Email.png\" alt=\"\" class=\"has-transparency wp-image-271333\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Send-Email.png 523w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Send-Email-300x238.png 300w\" sizes=\"(max-width: 523px) 100vw, 523px\" \/><\/figure><\/div>\n\n\n<p>Click the action to open the details panel. The details panel will open from the right. Here they have to provide a subject, destination email &amp; provide a text. For both destination email &amp; email body, users can use attributes that store the value.<\/p>\n\n\n\n<p>This action can be used to create a ticket automatically when a customer states their problem\/ issue and provide their email.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"aeafaf\" data-has-transparency=\"true\" style=\"--dominant-color: #aeafaf;\" decoding=\"async\" width=\"1024\" height=\"717\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Send-Email2-1024x717.png\" alt=\"\" class=\"has-transparency wp-image-271334\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Send-Email2-1024x717.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Send-Email2-300x210.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Send-Email2-768x538.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Send-Email2.png 1308w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Users can send generic email when visitor completes a specific flow . To use the send email action, add it from the chatbot action panel. Click the action to open the details panel. The details panel will open from the right. Here they have to provide a subject, destination email &amp; provide a text. For [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":77,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1824],"class_list":["post-271332","help-center","type-help-center","status-publish","hentry","help_center_type-response-elements"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":2,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271332\/revisions"}],"predecessor-version":[{"id":302970,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271332\/revisions\/302970"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=271332"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=271332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}