{"id":271323,"date":"2025-07-17T07:35:17","date_gmt":"2025-07-17T07:35:17","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&#038;p=271323"},"modified":"2026-04-29T07:06:13","modified_gmt":"2026-04-29T07:06:13","slug":"carousel-action","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/carousel-action\/","title":{"rendered":"Carousel Action"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>Using the carousel action, any user can showcase products directly in chatbot.<\/p>\n\n\n\n<p>After you click the carousel action button, a new carousel card will be added to your flow. You can attach or upload a URL in the image section of each card (marked in blue).<\/p>\n\n\n\n<p>For each card, you need to add a title (showcasing product&#8217;s name), description &amp; 3 buttons. Using buttons you can either transfer the chat to a new node or to a URL of choice<\/p>\n\n\n\n<p>To add a new card, look for (+) icon beside the rightmost card (marked in green).<\/p>\n\n\n\n<p>A customers selection can be saved, using attribute, in &#8220;<strong><em>Save response to<\/em><\/strong>&#8221; section. Here user has to select or create an attribute.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-dominant-color=\"d8d9d4\" data-has-transparency=\"true\" style=\"--dominant-color: #d8d9d4;\" decoding=\"async\" width=\"589\" height=\"761\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Carousel-Action.png\" alt=\"\" class=\"has-transparency wp-image-271324\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Carousel-Action.png 589w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Carousel-Action-232x300.png 232w\" sizes=\"(max-width: 589px) 100vw, 589px\" \/><\/figure>\n\n\n\n<p>Users need to provide the URL to be added under a specific button, if they want to direct their customers to a web page. If a URL is added, that button can not be directed to a new node.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-dominant-color=\"f1f2f3\" data-has-transparency=\"true\" style=\"--dominant-color: #f1f2f3;\" decoding=\"async\" width=\"240\" height=\"219\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Carousel-Action2.png\" alt=\"\" class=\"has-transparency wp-image-271325\"\/><\/figure><\/div>\n\n\n<p>You can add a maximum of 10 carousel card in each carousel action.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Using the carousel action, any user can showcase products directly in chatbot. After you click the carousel action button, a new carousel card will be added to your flow. You can attach or upload a URL in the image section of each card (marked in blue). For each card, you need to add a title [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":79,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1824],"class_list":["post-271323","help-center","type-help-center","status-publish","hentry","help_center_type-response-elements"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":2,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271323\/revisions"}],"predecessor-version":[{"id":302971,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271323\/revisions\/302971"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=271323"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=271323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}