{"id":271135,"date":"2025-07-15T04:35:37","date_gmt":"2025-07-15T04:35:37","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&#038;p=271135"},"modified":"2026-04-29T07:17:10","modified_gmt":"2026-04-29T07:17:10","slug":"forms","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/forms\/","title":{"rendered":"Forms"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>From this panel users can change &amp; select the pre chat &amp; post chat from the default pre &amp; post chat form. They can preview how the form will be visible from the preview panel.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"eaf0f2\" data-has-transparency=\"true\" style=\"--dominant-color: #eaf0f2;\" decoding=\"async\" width=\"1024\" height=\"489\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Forms_Chat-Widget-1024x489.png\" alt=\"\" class=\"has-transparency wp-image-271136\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Forms_Chat-Widget-1024x489.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Forms_Chat-Widget-300x143.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Forms_Chat-Widget-768x367.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Forms_Chat-Widget-1536x734.png 1536w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Forms_Chat-Widget.png 1909w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If users enable the ticket option of the widget ( click here to learn how to enable ticketing in the chat widget), then they can enable the forms for ticket creation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From this panel users can change &amp; select the pre chat &amp; post chat from the default pre &amp; post chat form. They can preview how the form will be visible from the preview panel. If users enable the ticket option of the widget ( click here to learn how to enable ticketing in the [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":97,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1817],"class_list":["post-271135","help-center","type-help-center","status-publish","hentry","help_center_type-chat-widgets"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":2,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271135\/revisions"}],"predecessor-version":[{"id":302989,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271135\/revisions\/302989"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=271135"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=271135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}