{"id":271085,"date":"2025-07-15T04:22:21","date_gmt":"2025-07-15T04:22:21","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&#038;p=271085"},"modified":"2026-04-29T07:17:13","modified_gmt":"2026-04-29T07:17:13","slug":"widget-features","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/widget-features\/","title":{"rendered":"Widget Features"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>This is the panel that gives administrator to give further option to customize the system.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#181d27\" class=\"has-inline-color\">Key Features<\/mark><\/h2>\n\n\n\n<p>Users can enable certain features like voice call, video call, screen sharing, co-browsing buttons from this settings and allow either agents, visitors or both to initiate them from the live chat widget.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"f1f3f7\" data-has-transparency=\"true\" style=\"--dominant-color: #f1f3f7;\" decoding=\"async\" width=\"1024\" height=\"523\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features-1024x523.png\" alt=\"\" class=\"has-transparency wp-image-271087\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features-1024x523.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features-300x153.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features-768x393.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features-1536x785.png 1536w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features.png 1851w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#181d27\" class=\"has-inline-color\">Bot Navigation &amp; Login Behaviour<\/mark><\/h2>\n\n\n\n<p>Users can enable features where visitors\/ customers can directly initiate chat, voice call &amp; video call with agents. Users can also clear conversation for logged-in visitors after certain period of time.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"eff1f5\" data-has-transparency=\"true\" style=\"--dominant-color: #eff1f5;\" decoding=\"async\" width=\"1024\" height=\"515\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features1-1024x515.png\" alt=\"\" class=\"has-transparency wp-image-271088\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features1-1024x515.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features1-300x151.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features1-768x386.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features1-1536x772.png 1536w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features1.png 1868w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#181d27\" class=\"has-inline-color\">Other Features<\/mark><\/h2>\n\n\n\n<p>Here users setup their queue time &amp; chat acceptance time. Besides other features like sneak peak, email the chat conversation, chat auto accept and many more can be enabled or disables from here. Users can also link their social media pages to the chat widget to make it easily available to the visitors.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"f0f3f7\" data-has-transparency=\"true\" style=\"--dominant-color: #f0f3f7;\" decoding=\"async\" width=\"1024\" height=\"520\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features2-1024x520.png\" alt=\"\" class=\"has-transparency wp-image-271129\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features2-1024x520.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features2-300x152.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features2-768x390.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features2-1536x780.png 1536w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Widget-Features2.png 1866w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This is the panel that gives administrator to give further option to customize the system. Key Features Users can enable certain features like voice call, video call, screen sharing, co-browsing buttons from this settings and allow either agents, visitors or both to initiate them from the live chat widget. Bot Navigation &amp; Login Behaviour Users [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":98,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1817],"class_list":["post-271085","help-center","type-help-center","status-publish","hentry","help_center_type-chat-widgets"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271085","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":3,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271085\/revisions"}],"predecessor-version":[{"id":302990,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/271085\/revisions\/302990"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=271085"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=271085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}