{"id":270962,"date":"2025-07-13T16:14:36","date_gmt":"2025-07-13T16:14:36","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&p=270962"},"modified":"2025-11-19T04:28:48","modified_gmt":"2025-11-19T04:28:48","slug":"agents-api","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/agents-api\/","title":{"rendered":"Agents API"},"content":{"rendered":"\n

<\/p>\n\n\n\n

List all agents data<\/h2>\n\n\n\n

To access all data use the below CURL replacing {account_id} from your account.<\/p>\n\n\n\n

Learn how to get your Account ID.<\/a><\/p>\n\n\n\n

Learn how to get Authorization key.<\/a><\/p>\n\n\n\n

curl --location -g 'https:\/\/api.revechat.com\/api\/agents\/{account_id}' \\\n--header 'Authorization: paste your authorization key here'<\/code><\/pre>\n\n\n\n
Example:<\/strong><\/h5>\n\n\n\n
curl --location 'https:\/\/api.revechat.com\/api\/agents\/8683034' \\\n--header 'Authorization: eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50SWQiOiI4NjgzMDM0Iiwic3ViIjoiYXV0aG9yaXphdGlvbiIsImV4cCI6MTc1NDk4MTM4MSwiaWF0IjoxNzUyMzg5MzgxfQ.yZ2jyKiY-dKCwDU_V09shdOugJKHaczMWlVFuitYQ9Q' \\\n--header 'Cookie: revechatLocaleCookie=en'<\/code><\/pre>\n\n\n\n
All agent API Parameters<\/h3>\n\n\n\n
Field<\/th>Category<\/th>Type<\/th>Description<\/th>Example<\/th><\/tr><\/thead>
page_no<\/td>optional<\/td>Number<\/td>The requested page number.<\/td>?page_no=1<\/code><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
<\/p>\n\n\n\n
View Success Response<\/summary>\n
{\n    "status": "success",\n    "message": "Agents found",\n    "body": [\n        {\n            "agent_id": 77273,\n            "account_id": "8683034",\n            "role": null,\n            "email": "luffy@mrg.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 5,\n            "additional_info": null,\n            "last_login_time": 1752391069243,\n            "last_name": "Tuhin Design",\n            "first_name": "Asif",\n            "create_time": 1643532522000,\n            "departments": [\n                {\n                    "deptName": "WhatsApp",\n                    "clOperatorCode": null,\n                    "deptDescription": "",\n                    "isAccessAllReport": null,\n                    "id": 4213,\n                    "active": false\n                }\n            ]\n        },\n        {\n            "agent_id": 81830,\n            "account_id": "8683034",\n            "role": null,\n            "email": "talha@revechat.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 5,\n            "additional_info": null,\n            "last_login_time": 1752391945383,\n            "last_name": "",\n            "first_name": "Mohaimin",\n            "create_time": 1655109292000,\n            "departments": []\n        },\n        {\n            "agent_id": 86682,\n            "account_id": "8683034",\n            "role": null,\n            "email": "anowerhossain97@gmail.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 20,\n            "additional_info": null,\n            "last_login_time": 1752379578660,\n            "last_name": "Bot",\n            "first_name": "Anower",\n            "create_time": 1663814705000,\n            "departments": [\n                {\n                    "deptName": "Facebook",\n                    "clOperatorCode": null,\n                    "deptDescription": "",\n                    "isAccessAllReport": null,\n                    "id": 4214,\n                    "active": false\n                },\n                {\n                    "deptName": "WhatsApp",\n                    "clOperatorCode": null,\n                    "deptDescription": "",\n                    "isAccessAllReport": null,\n                    "id": 4213,\n                    "active": false\n                }\n            ]\n        },\n        {\n            "agent_id": 92352,\n            "account_id": "8683034",\n            "role": null,\n            "email": "hamid@revesoft.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 4,\n            "additional_info": null,\n            "last_login_time": 1751881330730,\n            "last_name": "Qa",\n            "first_name": "Hamid",\n            "create_time": 1674635747000,\n            "departments": []\n        },\n        {\n            "agent_id": 93441,\n            "account_id": "8683034",\n            "role": null,\n            "email": "rahat@revechat.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 10,\n            "additional_info": null,\n            "last_login_time": 1742138673428,\n            "last_name": "Hassan",\n            "first_name": "Rahat",\n            "create_time": 1676566247000,\n            "departments": []\n        },\n        {\n            "agent_id": 95754,\n            "account_id": "8683034",\n            "role": null,\n            "email": "nomanprod@revechat.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 2,\n            "additional_info": null,\n            "last_login_time": 1748753954220,\n            "last_name": "dev",\n            "first_name": "Noman",\n            "create_time": 1679456488000,\n            "departments": []\n        },\n        {\n            "agent_id": 99004,\n            "account_id": "8683034",\n            "role": null,\n            "email": "devs@revechat.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 1,\n            "additional_info": null,\n            "last_login_time": 1752025518948,\n            "last_name": "Dev Team1",\n            "first_name": "Reve",\n            "create_time": 1684640788000,\n            "departments": []\n        },\n        {\n            "agent_id": 99005,\n            "account_id": "8683034",\n            "role": null,\n            "email": "dev@revechat.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 1,\n            "additional_info": null,\n            "last_login_time": 1748088177089,\n            "last_name": "Shermin",\n            "first_name": "Sheyla",\n            "create_time": 1684640943000,\n            "departments": []\n        },\n        {\n            "agent_id": 106372,\n            "account_id": "8683034",\n            "role": null,\n            "email": "mahfuz0057@gmail.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 2,\n            "additional_info": null,\n            "last_login_time": 1752044783049,\n            "last_name": "QA",\n            "first_name": "Tushar",\n            "create_time": 1698910016000,\n            "departments": []\n        },\n        {\n            "agent_id": 109358,\n            "account_id": "8683034",\n            "role": null,\n            "email": "r@r.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 2,\n            "additional_info": null,\n            "last_login_time": 1737091771101,\n            "last_name": "",\n            "first_name": "TestRahat",\n            "create_time": 1702448909000,\n            "departments": []\n        },\n        {\n            "agent_id": 113425,\n            "account_id": "8683034",\n            "role": null,\n            "email": "mehedi.mamun@revechat.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 2,\n            "additional_info": null,\n            "last_login_time": 1729268702874,\n            "last_name": "",\n            "first_name": "Mehedi",\n            "create_time": 1724300955000,\n            "departments": []\n        },\n        {\n            "agent_id": 113593,\n            "account_id": "8683034",\n            "role": null,\n            "email": "sourabh.new@revechat.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "ONLINE",\n            "concurrent_chat_limit": 0,\n            "additional_info": null,\n            "last_login_time": 1728558213403,\n            "last_name": "Qwerty",\n            "first_name": "Sourabh",\n            "create_time": 1725354508000,\n            "departments": []\n        },\n        {\n            "agent_id": 113919,\n            "account_id": "8683034",\n            "role": null,\n            "email": "hafeez@gmail.com",\n            "designation": "",\n            "phone_no": "8801686321456",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 0,\n            "additional_info": null,\n            "last_login_time": 1740934857371,\n            "last_name": "",\n            "first_name": "Hafeez",\n            "create_time": 1727331335000,\n            "departments": []\n        },\n        {\n            "agent_id": 114061,\n            "account_id": "8683034",\n            "role": null,\n            "email": "bdsales@test.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 2,\n            "additional_info": null,\n            "last_login_time": 1728108209475,\n            "last_name": "Sales",\n            "first_name": "BD",\n            "create_time": 1727938468000,\n            "departments": []\n        },\n        {\n            "agent_id": 114812,\n            "account_id": "8683034",\n            "role": null,\n            "email": "reve_android_sdk@test.com",\n            "designation": "SDK Dev",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 2,\n            "additional_info": null,\n            "last_login_time": 1739943584438,\n            "last_name": "SDK Dev 1",\n            "first_name": "Android",\n            "create_time": 1732686888000,\n            "departments": []\n        },\n        {\n            "agent_id": 114813,\n            "account_id": "8683034",\n            "role": null,\n            "email": "reve_ios_sdk@test.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 2,\n            "additional_info": null,\n            "last_login_time": null,\n            "last_name": "SDK Dev 1",\n            "first_name": "iOS",\n            "create_time": 1732686939000,\n            "departments": []\n        },\n        {\n            "agent_id": 115124,\n            "account_id": "8683034",\n            "role": null,\n            "email": "ahsan@revechat.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 0,\n            "additional_info": null,\n            "last_login_time": 1738466982705,\n            "last_name": "",\n            "first_name": "Ahsan",\n            "create_time": 1734930585000,\n            "departments": []\n        },\n        {\n            "agent_id": 115722,\n            "account_id": "8683034",\n            "role": null,\n            "email": "sujon@revesoft.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 20,\n            "additional_info": null,\n            "last_login_time": 1750145010664,\n            "last_name": "",\n            "first_name": "Sujon",\n            "create_time": 1738727804000,\n            "departments": []\n        },\n        {\n            "agent_id": 116353,\n            "account_id": "8683034",\n            "role": null,\n            "email": "hachibur.revechat+1@gmail.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 5,\n            "additional_info": null,\n            "last_login_time": 1750046689811,\n            "last_name": "Rahman",\n            "first_name": "Hachibur",\n            "create_time": 1742370184000,\n            "departments": [\n                {\n                    "deptName": "Facebook",\n                    "clOperatorCode": null,\n                    "deptDescription": "",\n                    "isAccessAllReport": null,\n                    "id": 4214,\n                    "active": false\n                },\n                {\n                    "deptName": "WhatsApp",\n                    "clOperatorCode": null,\n                    "deptDescription": "",\n                    "isAccessAllReport": null,\n                    "id": 4213,\n                    "active": false\n                }\n            ]\n        },\n        {\n            "agent_id": 116931,\n            "account_id": "8683034",\n            "role": null,\n            "email": "rasheek11@revechat.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 2,\n            "additional_info": null,\n            "last_login_time": 1746524463293,\n            "last_name": "",\n            "first_name": "Rasheek",\n            "create_time": 1746434352000,\n            "departments": []\n        },\n        {\n            "agent_id": 117342,\n            "account_id": "8683034",\n            "role": null,\n            "email": "afjal.123@revechat.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 0,\n            "additional_info": null,\n            "last_login_time": 1750040917371,\n            "last_name": "Siddique",\n            "first_name": "Afjal",\n            "create_time": 1748752360000,\n            "departments": []\n        },\n        {\n            "agent_id": 118647,\n            "account_id": "8683034",\n            "role": null,\n            "email": "sa@revechat.com",\n            "designation": "",\n            "phone_no": "",\n            "status": "OFFLINE",\n            "concurrent_chat_limit": 2,\n            "additional_info": null,\n            "last_login_time": null,\n            "last_name": "dev",\n            "first_name": "Sayeem",\n            "create_time": 1751269506000,\n            "departments": []\n        }\n    ]\n}<\/code><\/pre>\n<\/details>\n\n\n\n
Get a single agent details<\/h2>\n\n\n\n
To access a single chat details you need to use the below CURL replacing {account_id} from your account and the {agent_id} of that particular chat.<\/p>\n\n\n\n
curl --location -g 'https:\/\/api.revechat.com\/api\/agents\/{account_id}\/{agent_id}' \\\n--header 'Authorization: paste your authorization key here'<\/code><\/pre>\n\n\n\n
Example:<\/strong><\/h5>\n\n\n\n
curl --location 'https:\/\/api.revechat.com\/api\/agents\/8683034\/81830' \\\n--header 'Authorization: eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50SWQiOiI4NjgzMDM0Iiwic3ViIjoiYXV0aG9yaXphdGlvbiIsImV4cCI6MTc1NDk4MTM4MSwiaWF0IjoxNzUyMzg5MzgxfQ.yZ2jyKiY-dKCwDU_V09shdOugJKHaczMWlVFuitYQ9Q' \\\n--header 'Cookie: revechatLocaleCookie=en'<\/code><\/pre>\n\n\n\n
<\/p>\n\n\n\n
Single Agent API with Parameters<\/h3>\n\n\n\n
Field<\/th>Category<\/th>Type<\/th>Description<\/th>Example<\/th><\/tr><\/thead>
agent_id<\/td>required<\/td>Number<\/td>The id of the chat.<\/td>\/{agent_id}<\/code><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
<\/p>\n\n\n\n
View Success Parameter Here<\/summary>\n
{\n    "status": "success",\n    "message": "Agents found",\n    "body": {\n        "agent_id": 81830,\n        "account_id": "8683034",\n        "role": null,\n        "email": "talha@revechat.com",\n        "designation": "",\n        "phone_no": "",\n        "status": "OFFLINE",\n        "concurrent_chat_limit": 5,\n        "additional_info": null,\n        "last_login_time": 1752391945383,\n        "last_name": "",\n        "first_name": "Mohaimin",\n        "create_time": null,\n        "departments": []\n    }\n}<\/code><\/pre>\n<\/details>\n\n\n\n
<\/p>\n\n\n\n
Any questions? Please email us at support@revechat.com<\/a> <\/p>\n","protected":false},"excerpt":{"rendered":"
List all agents data To access all data use the below CURL replacing {account_id} from your account. Learn how to get your Account ID. Learn how to get Authorization key. Example: All agent API Parameters FieldCategoryTypeDescriptionExamplepage_nooptionalNumberThe requested page number.?page_no=1 Get a single agent details To access a single chat details you need to use the […]<\/p>\n","protected":false},"author":43,"featured_media":0,"menu_order":122,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1815],"class_list":["post-270962","help-center","type-help-center","status-publish","hentry","help_center_type-rest-api"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/270962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/43"}],"version-history":[{"count":6,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/270962\/revisions"}],"predecessor-version":[{"id":276996,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/270962\/revisions\/276996"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=270962"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=270962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}