{"id":270668,"date":"2025-07-10T10:07:10","date_gmt":"2025-07-10T10:07:10","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&#038;p=270668"},"modified":"2026-04-29T07:22:08","modified_gmt":"2026-04-29T07:22:08","slug":"call-recording","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/call-recording\/","title":{"rendered":"Call Recording"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>Administrative user can enable voice or video call recording to deliver better customer support. Also it helps partners to monitor their teams performance and quality assurance audits. To enable the call recording, users need to purchase storage to save the recorded call for a certain period of time.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-dominant-color=\"ebeff5\" data-has-transparency=\"true\" style=\"--dominant-color: #ebeff5;\" decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/image-1024x510.png\" alt=\"\" class=\"has-transparency wp-image-270669\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/image-1024x510.png 1024w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/image-300x150.png 300w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/image-768x383.png 768w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/image-1536x766.png 1536w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/image.png 1914w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Administrative user can enable voice or video call recording to deliver better customer support. Also it helps partners to monitor their teams performance and quality assurance audits. To enable the call recording, users need to purchase storage to save the recorded call for a certain period of time.<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":110,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1812],"class_list":["post-270668","help-center","type-help-center","status-publish","hentry","help_center_type-general-settings"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/270668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":3,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/270668\/revisions"}],"predecessor-version":[{"id":303003,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/270668\/revisions\/303003"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=270668"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=270668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}