{"id":270560,"date":"2025-07-09T08:45:56","date_gmt":"2025-07-09T08:45:56","guid":{"rendered":"https:\/\/www.revechat.com\/?post_type=help-center&#038;p=270560"},"modified":"2026-04-29T07:22:36","modified_gmt":"2026-04-29T07:22:36","slug":"canned-responses","status":"publish","type":"help-center","link":"https:\/\/www.revechat.com\/help-center\/canned-responses\/","title":{"rendered":"Canned Responses"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p><span data-slate-fragment=\"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\">Canned responses are pre-written responses to common questions for easy and quick transmission while in chat. It is very widely used by Reve Chat clients as it creates efficiency among the agents.<\/span><\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Shortcut for canned responses is <em class=\"italic\" data-slate-leaf=\"true\" data-offset-key=\"sGTzGaQxlO5Y:1\">Alt + C <\/em><em class=\"italic\" data-slate-leaf=\"true\" data-offset-key=\"sGTzGaQxlO5Y:2\" data-slate-fragment=\"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\">.<\/em><\/strong><\/pre>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-dominant-color=\"f2f3f5\" data-has-transparency=\"true\" style=\"--dominant-color: #f2f3f5;\" decoding=\"async\" width=\"709\" height=\"535\" src=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Canned-Response.png\" alt=\"\" class=\"has-transparency wp-image-270514\" srcset=\"https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Canned-Response.png 709w, https:\/\/www.revechat.com\/wp-content\/uploads\/2025\/07\/Canned-Response-300x226.png 300w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Canned responses are pre-written responses to common questions for easy and quick transmission while in chat. It is very widely used by Reve Chat clients as it creates efficiency among the agents. Shortcut for canned responses is Alt + C .<\/p>\n","protected":false},"author":36,"featured_media":0,"menu_order":114,"template":"","meta":{"_acf_changed":false,"footnotes":""},"help_center_type":[1812],"class_list":["post-270560","help-center","type-help-center","status-publish","hentry","help_center_type-general-settings"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/270560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/users\/36"}],"version-history":[{"count":3,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/270560\/revisions"}],"predecessor-version":[{"id":303005,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help-center\/270560\/revisions\/303005"}],"wp:attachment":[{"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/media?parent=270560"}],"wp:term":[{"taxonomy":"help_center_type","embeddable":true,"href":"https:\/\/www.revechat.com\/wp-json\/wp\/v2\/help_center_type?post=270560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}